"Just a note to let you know that Tom and Sue are extremely pleased with the quality of all the Bath products of which they purchased from Standard of New England (Portsmouth Bath Company). All Items have been installed and running perfectly. I am so proud to bring customers to Standard (Portsmouth Bath Company) knowing that they will be taken care of by such a GREAT TEAM of professionals."
"A belated, but nevertheless a very, very sincere thank you for everything you did for us. You especially gave us something extremely special: your valuable time, along with your most impressive knowledge. From the very beginning, you went out of your way to try to educate me, and to answer any and all questions. It was obvious that I could not be in better hands anywhere. I felt valued and appreciated as a customer at all times. There was never any pressure, no phony sales pitch ever.
It was a real pleasure doing business with you from start to end, and your service and products produced an amazing result which we are receiving compliments galore on. I would be most happy to recommend you at any time."
M. & P. P.
Hampton Beach, NH
“I found their showroom online as I was in search of a new toilet to match a new Victorian style pedestal bathroom sink I had just purchased...The Staff members found the perfect match and taught me how to measure the flange before placing my order. The toilet took some time to order but was well worth the wait as it is perfect. While I was waiting for my toilet Briana was working real hard to try and find me a specific faucet for my kitchen. It was an off size just like my toilet so it was not an easy task in finding just what I was looking for ...Just as I was about to give up the search I get a call from Briana who was continuing the search after I left the showroom. She found just what I wanted!! I love it! Great effort from staff who don't give up!”
Posted on Yelp, by L.A.
“Thank you so much for your help with my faucet issue! Working with you reinforces my belief that it is preferable to support a local business rather than a large chain store whenever possible. Your customer service is exceptional. I purchased the original faucet and all our bathroom fixtures and had a wonderful experience.
Again, thank you.”
Email from L.S.
"I just took a call from L.D. He wanted me to make sure that the management knew how happy he was working with Briana, and what a great job she did at getting him his material quickly. He said he couldn’t say enough great things about her!”
Phone message taken by our Receptionist
"I have been going to Standard for better than 3 decades and they are literally the best. The customer service is phenomenal. They keep great records! Brianna is a bright welcome when you enter the showroom."